Support Tickets
All support requests from operators, riders, and users.
OPEN
4
Awaiting action
IN PROGRESS
23
Assigned & active
RESOLVED
9
Last 30 days
AVG. RESPONSE
3.4h
This month
| Ticket Id | Submitted by | Subject | Status | Category | Priority | Date | Assigned to | Actions |
|---|---|---|---|---|---|---|---|---|
| TKT-0078 | TA Tunde Adeleke Rider | Rider Emeka not sh... | Open | Account | Urgent | 12 Jan 2024 | Unassigned | Assign |
| TKT-0078 | TA Tunde Adeleke User | App crash during tri... | Inprogress | Technical | High | 12 Jan 2024 | Daniel A | View |
| TKT-0078 | SM Swift Movers Nigeria Operator | Charged twice for t... | Open | Payment | Medium | 12 Jan 2024 | Unassigned | Assign |
| TKT-0078 | TA Tunde Adeleke User | Delivery photo not... | Resolved | Delivery | High | 12 Jan 2024 | Serah K | View |
| TKT-0078 | TA Tunde Adeleke Rider | Rider Emeka not sh... | Open | Account | Urgent | 12 Jan 2024 | Unassigned | Assign |
| TKT-0078 | TA Tunde Adeleke User | App crash during tri... | Inprogress | Technical | High | 12 Jan 2024 | Daniel A | View |
| TKT-0078 | SM Swift Movers Nigeria Operator | Charged twice for t... | Open | Payment | Medium | 12 Jan 2024 | Unassigned | Assign |
| TKT-0078 | TA Tunde Adeleke User | Delivery photo not... | Resolved | Delivery | High | 12 Jan 2024 | Serah K | View |
| TKT-0078 | TA Tunde Adeleke Rider | Rider Emeka not sh... | Open | Account | Urgent | 12 Jan 2024 | Unassigned | Assign |
| TKT-0078 | TA Tunde Adeleke User | App crash during tri... | Inprogress | Technical | High | 12 Jan 2024 | Daniel A | View |
| TKT-0078 | SM Swift Movers Nigeria Operator | Charged twice for t... | Open | Payment | Medium | 12 Jan 2024 | Unassigned | Assign |
| TKT-0078 | TA Tunde Adeleke User | Delivery photo not... | Resolved | Delivery | High | 12 Jan 2024 | Serah K | View |